What are ACH payments? A business owners guide

how to accept ach payments from customers

Get started on your journey to cheaper, easier, and stress-free payment collection with GoCardless. She uses her expertise to support small businesses and arts organizations in her city. Stripe is a front runner for its ability to support international business and it can process 135 different currencies. The content in this article is for general information and education purposes only and should not be construed as legal or tax advice.

Small businesses

The saying “time is money” seems to find fresh meaning when we think of the opportunities for today’s businesses when it comes to payment options. You may already be familiar with ACH transfers related to automatic bill payments and direct deposits. Here’s a closer look at how ACH payments work and what every small business should know about using them. An ACH payment is any electronic payment that’s sent from one bank to another via the ACH (Automated Clearing House) network.

Why should I consider offering ACH payments?

how to accept ach payments from customers

It can also be completed over the phone or in the mail, depending on how you’ll accept future ACH payments. Regularly review and update your payment processing procedures to align with evolving compliance requirements and industry best practices. Some companies require a voided check, which includes those numbers, or an authorization form from your bank. In some cases, the ACH transfer can fail because your customer’s payment is rejected by your bank. When this happens, you’ll receive an error code that you can use to determine what went wrong.

  • ACH Direct Deposit is also used for other types of payments, such as Social Security benefits, tax refunds, and vendor payments.
  • These include requirements that data be encrypted both in transit and at rest, risk management protocols, and adherence to consumer protection regulations.
  • Standard settlement typically takes 3-5 business days and some providers, like PayJunction, make funds available the next day.
  • An ACH payment is an electronic transfer of funds between institutions, like banks and credit unions, that occurs using the Automated Clearing House network.
  • This is especially true when paired with a unique and convenient way to pay.

Automate payment collection with ACH Debit to lower costs, reduce failed payments and save time on financial admin.

But if your customers firmly resist ACH payments, it may be worth offering them an incentive to make the switch. Make ACH payments an option, and more than a few customers how to accept ach payments from customers will probably start using ACH. You don’t want to give up, but you also don’t want to waste too many resources chasing down customers who will never change.

How to Request Customer Authorization for ACH Transfers

If you have a marketing team, ask for help crafting a letter to “sell” customers on the idea of shifting to ACH payments. Don’t shy away from explaining how ACH transactions benefit your business, why ACH is your preferred payment method, and how your customers can benefit from ACH, too. If you’re new to ACH and want to learn the basics, start with our guide to ACH payments. You’ll learn, for example, that ACH stands for Automated Clearing House, an electronic payment network.

how to accept ach payments from customers

Processing ACH payments should be a smooth, seamless process, and it should also be easy to set up recurring purchases for your customers. Check to see whether your ACH provider offers customer service support and other resources to help you in the early days of receiving ACH payments. While ACH payments may not have the immediacy of a debit card payment, they’re still significantly faster than processing a paper check. Plus, customers may appreciate the convenience of setting up recurring payments to establish a regular billing schedule. Advances to the modern ACH network in recent years mean that ACH payments can be processed relatively quickly. Depending on variables like the time of day when a transaction is initiated, ACH payments are usually take at least five business days to process.

how to accept ach payments from customers

Although it’s not the speediest method, it’s faster than paper check processing. And when credit card transactions go wrong, the funds can get tied up for weeks on end. Accepting ACH payments can offer significant advantages for small businesses.

  • She has zealously shared her expertise with small businesses — including via Forbes Advisor and Fit Small Business — to help them compete for market share.
  • So a $100.00 payment would incur an $0.80 fee; any payments above $625.00 would cost $5.00.
  • If a customer chooses to pay via ACH bank transfer, they will be directed to a safe and secure portal to log onto their bank and select an account for payment.
  • The only information you usually need is the amount being sent and the recipient’s routing and account numbers.
  • This agreement will detail operational responsibilities, settlement procedures, liability issues, and other tenets of using the ACH network.

How to Set Up ACH Payments: 4 Crucial Things You Need to Know

A common objection to using ACH is that payments can take 3-5 business to settle. Today’s ACH network, however, offers the option of same-day, next-day, or 2-day payments. According to NACHA, the majority of ACH payments settle in one day or less. The RDFI, despite https://www.bookstime.com/ having “receiving” in its name, is not always the bank that receives the ACH payment funds—it receives a request to initiate funds transfer via the ACH network. The ODFI, the institution where the request for funds originates, often receives the money in the end.

how to accept ach payments from customers